:root{--laranja:#ff6a00;--laranja-2:#ff8a3d;--laranja-soft:#fff0e6;--laranja-border:#ffd9bf;--carvao:#111827;--carvao-2:#1f2937;--steel:#475569;--steel-soft:#eef2f6;--canvas:#e6e8eb;--branco:#fff;--linha:#e5e7eb;--tinta:#111827;--cinza:#6b7280;--cinza-2:#9ca3af;--ok:#16a34a;--ok-soft:#eaf7ef;--alerta:#d97706;--alerta-soft:#fdf3e3;--perigo:#dc2626;--perigo-soft:#fdebeb;--r-tela:18px;--r:12px;--sombra:0 1px 2px rgba(17,24,39,.06),0 8px 24px rgba(17,24,39,.07);--rail:70px;--side:242px}*{margin:0;padding:0;box-sizing:border-box}html{font-size:15px}body{font-family:Inter,system-ui,sans-serif;background:var(--canvas);color:var(--tinta);min-height:100vh}button{font-family:inherit;cursor:pointer;border:none;background:none}a{text-decoration:none;color:inherit}:focus-visible{outline:2px solid var(--laranja);outline-offset:2px;border-radius:6px}.num{font-feature-settings:"tnum";font-variant-numeric:tabular-nums}.side{position:fixed;inset:0 auto 0 0;width:var(--side);background:var(--carvao);display:flex;flex-direction:column;z-index:40;transition:width .18s ease}body.rail .side{width:var(--rail)}.side-top{display:flex;align-items:center;gap:10px;padding:16px 14px;border-bottom:1px solid hsla(0,0%,100%,.07);min-height:64px}.burger{width:36px;height:36px;border-radius:9px;display:grid;place-items:center;color:#cbd5e1;flex-shrink:0}.burger:hover{background:hsla(0,0%,100%,.08);color:#fff}.brand{display:flex;align-items:center;gap:9px;overflow:hidden;white-space:nowrap}.brand .wordmark{font-size:1.12rem;font-weight:800;letter-spacing:-.02em;color:#fff}.brand .wordmark b{color:var(--laranja)}body.rail .brand .wordmark{display:none}.nav{flex:1 1;overflow-y:auto;overflow-x:hidden;padding:10px 10px 16px}.nav .grp{font-size:.6rem;letter-spacing:.14em;text-transform:uppercase;color:#64748b;padding:16px 12px 6px;white-space:nowrap}body.rail .nav .grp{padding:14px 0 4px;text-align:center;font-size:.52rem}.nav a{display:flex;align-items:center;gap:11px;padding:9px 11px;border-radius:10px;color:#cbd5e1;font-size:.86rem;font-weight:500;margin-bottom:2px;white-space:nowrap}.nav a:hover{background:hsla(0,0%,100%,.07);color:#fff}.nav a.on{background:var(--laranja);color:#fff;font-weight:600}.nav a svg{width:19px;height:19px;flex-shrink:0}body.rail .nav a{justify-content:center;padding:11px 0}body.rail .nav a span{display:none}.side-user{display:flex;align-items:center;gap:10px;padding:13px 14px;border-top:1px solid hsla(0,0%,100%,.07);white-space:nowrap;overflow:hidden}.side-user .av{width:34px;height:34px;border-radius:99px;background:linear-gradient(135deg,var(--laranja-2),var(--laranja));display:grid;place-items:center;color:#fff;font-weight:700;font-size:.82rem;flex-shrink:0}.side-user .nm{font-size:.8rem;font-weight:600;color:#fff}.side-user .rl{font-size:.66rem;color:#94a3b8}body.rail .side-user div:last-child{display:none}.shell{margin-left:var(--side);transition:margin .18s ease;padding:14px 16px 20px;min-height:100vh;display:flex;flex-direction:column}body.rail .shell{margin-left:var(--rail)}.topbar{display:flex;align-items:center;gap:14px;padding:4px 6px 12px}.topbar h1{font-size:1.22rem;font-weight:800;letter-spacing:-.02em}.topbar .sub{font-size:.78rem;color:var(--cinza);margin-top:1px}.linhas{margin-left:auto;gap:8px}.chip-linha,.linhas{display:flex;align-items:center}.chip-linha{gap:7px;background:var(--branco);border:1px solid var(--linha);padding:6px 13px;font-size:.76rem;font-weight:600;box-shadow:var(--sombra)}.chip-linha,.dot{border-radius:99px}.dot{width:8px;height:8px}.dot.ana{background:var(--laranja)}.dot.cla{background:var(--steel)}.tela{flex:1 1;background:var(--branco);border:1px solid var(--linha);border-radius:var(--r-tela);box-shadow:var(--sombra);padding:24px 26px;overflow:auto}.tela-head{display:flex;align-items:center;gap:14px;margin-bottom:20px;flex-wrap:wrap}.tela-head .tt{font-size:1.02rem;font-weight:700}.tela-head .ds{font-size:.8rem;color:var(--cinza);margin-top:2px}.tela-head .acts{margin-left:auto;display:flex;gap:8px}.btn{display:inline-flex;align-items:center;gap:7px;padding:9px 15px;border-radius:10px;font-size:.83rem;font-weight:600}.btn-p{background:var(--laranja);color:#fff}.btn-p:hover{filter:brightness(.94)}.btn-o{color:var(--tinta)}.btn-o,.card{background:var(--branco);border:1px solid var(--linha)}.card{border-radius:var(--r)}.pad{padding:16px 18px}.grid{display:grid;grid-gap:14px;gap:14px}.g4{grid-template-columns:repeat(4,1fr)}@media(max-width:1150px){.g4{grid-template-columns:repeat(2,1fr)}}.kpi .lbl{font-size:.68rem;letter-spacing:.05em;text-transform:uppercase;color:var(--cinza);font-weight:600}.kpi .val{font-size:1.6rem;font-weight:800;margin-top:5px;letter-spacing:-.02em}.kpi .var{font-size:.72rem;font-weight:600;margin-top:3px;color:var(--cinza)}.sparkle{color:var(--laranja)}.tag{display:inline-flex;align-items:center;gap:5px;font-size:.67rem;font-weight:700;padding:3px 9px;border-radius:99px}.tag-ok{background:var(--ok-soft);color:var(--ok)}.tag-perigo{background:var(--perigo-soft);color:var(--perigo)}.login-wrap{min-height:100vh;display:grid;place-items:center;padding:20px;background:radial-gradient(1200px 500px at 50% -10%,#fff,transparent),var(--canvas)}.login-card{background:var(--branco);border:1px solid var(--linha);border-radius:var(--r-tela);box-shadow:var(--sombra);width:400px;max-width:100%;padding:30px 28px}.login-brand{display:flex;align-items:center;gap:10px;justify-content:center;margin-bottom:6px}.login-brand .wordmark{font-size:1.5rem;font-weight:800;letter-spacing:-.02em}.login-brand .wordmark b{color:var(--laranja)}.login-sub{text-align:center;font-size:.8rem;color:var(--cinza);margin-bottom:22px}.fld{margin-bottom:14px}.fld label{display:block;font-size:.74rem;font-weight:700;margin-bottom:6px}.fld input{width:100%;border:1px solid var(--linha);border-radius:9px;padding:10px 12px;font-size:.9rem;font-family:inherit}.login-err{background:var(--perigo-soft);color:var(--perigo);border-radius:9px;padding:9px 12px;font-size:.78rem;margin-bottom:14px}.btn-full{width:100%;justify-content:center;padding:11px}.g2{grid-template-columns:repeat(2,1fr)}.g3{grid-template-columns:repeat(3,1fr)}@media(max-width:1150px){.g3{grid-template-columns:repeat(2,1fr)}}.btn-carvao{background:var(--carvao);color:#fff}.btn-perigo{background:var(--perigo-soft);color:var(--perigo)}.btn-sm{padding:6px 11px;font-size:.76rem;border-radius:8px}.btn:disabled{opacity:.55;cursor:not-allowed}.tag-ana{background:var(--laranja-soft);color:var(--laranja)}.tag-cla{background:var(--steel-soft);color:var(--steel)}.tag-alerta{background:var(--alerta-soft);color:var(--alerta)}.tag-off{background:#f1f2f4;color:var(--cinza)}.up{color:var(--ok)}.down{color:var(--perigo)}.seg{display:inline-flex;background:#f3f4f6;border-radius:10px;padding:3px;gap:3px}.seg button{padding:7px 14px;border-radius:8px;font-size:.78rem;font-weight:600;color:var(--cinza)}.seg button.on{background:var(--branco);color:var(--tinta);box-shadow:0 1px 2px rgba(0,0,0,.08)}.seg button.on-ana{background:var(--laranja);color:#fff}.seg button.on-cla{background:var(--steel);color:#fff}.convo{display:grid;grid-template-columns:280px 1fr 288px;height:calc(100vh - 210px);min-height:560px;border:1px solid var(--linha);border-radius:var(--r);overflow:hidden}.clist{border-right:1px solid var(--linha);display:flex;flex-direction:column;background:var(--branco)}.clist .flt{padding:12px;border-bottom:1px solid var(--linha)}.busca{margin-top:9px;display:flex;gap:8px;align-items:center;background:#f5f6f7;border:1px solid var(--linha);border-radius:9px;padding:8px 12px;font-size:.78rem;color:var(--cinza)}.busca input{flex:1 1;border:none;background:none;font-family:inherit;font-size:.78rem;color:var(--tinta);outline:none}.citens{flex:1 1;overflow-y:auto}.citem{display:flex;gap:10px;padding:12px 13px;border-bottom:1px solid #f3f4f6;cursor:pointer;position:relative}.citem:hover{background:#fafafb}.citem.sel{background:var(--laranja-soft);border-left:3px solid var(--laranja);padding-left:10px}.citem.abandonada{background:var(--perigo-soft)}.avc{width:38px;height:38px;border-radius:99px;flex-shrink:0;display:grid;place-items:center;font-weight:700;font-size:.78rem;color:#fff}.citem .nm{font-size:.82rem;font-weight:600}.citem .pv{font-size:.72rem;color:var(--cinza);margin-top:2px;max-width:158px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.citem .hr{margin-left:auto;font-size:.66rem;color:var(--cinza-2);flex-shrink:0}.mini{font-size:.6rem;font-weight:700;padding:2px 7px;border-radius:99px;display:inline-block;margin-top:4px}.mini.ia{background:var(--ok-soft);color:var(--ok)}.mini.hum{background:var(--alerta-soft);color:var(--alerta)}.mini.esc{background:var(--perigo-soft);color:var(--perigo)}.vazio{padding:24px 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var(--linha);border-radius:9px;padding:7px 9px;flex:1 1;min-width:66px}.fato .v{font-weight:800;font-size:.92rem}.fato .l{font-size:.58rem;color:var(--cinza);text-transform:uppercase}.tl{position:relative;padding-left:18px}.tl:before{content:"";position:absolute;left:4px;top:5px;bottom:5px;width:2px;background:var(--linha)}.tl .p{position:relative;padding-bottom:12px}.tl .p:before{content:"";position:absolute;left:-17px;top:3px;width:9px;height:9px;border-radius:99px;background:var(--linha);border:2px solid var(--branco)}.tl .p.done:before{background:var(--ok)}.tl .p.now:before{background:var(--laranja);box-shadow:0 0 0 4px var(--laranja-soft)}.tl .t{font-size:.78rem;font-weight:600}.tl .d{font-size:.66rem;color:var(--cinza)}@media(max-width:920px){.convo{grid-template-columns:1fr}.clist,.ctx{display:none}}